MINIMUM ORDER: $50.00
SHIPPING:
All shipments FOB Simi Valley, CA. Shipping charges include insurance for full value of product unless otherwise requested by customer.
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DAMAGE CLAIMS:
If a package is damaged during shipping, customer must make a claim with the carrier(shipping agency) immediately. Innovative Turbo Systems is not liable for condition of merchandise as handled by carrier once shipping agency has accepted delivery from Innovative Turbo Systems.
RETURN POLICY:
Only unused and complete merchandise in original packaging will be accepted for return subject to inspection and acceptance by Innovative Turbo Systems. No goods will be accepted without prior return authorization. (Call for approval and RMA number.) No returns accepted after thirty (30) days from original shipping date from Innovative Turbo Systems. All returns must be accompanied by original invoice.
RETURN�SHIPMENTS:
When shipping any parts and / or equipment to Innovative Turbo Systems for the purpose of return, inspection, rebuild and / or upgrade, make sure return address and contact information is included. Make sure the parts and / or equipment is properly packaged, Innovative Turbo Systems does not accept responsibility for damage during inbound shipping.
REFUND POLICY:
All accepted returns are subject to a 25% restocking charge. Shipping charges are not refundable. Warehouse/ distributor and Dealer accounts will be issued credit on account only.
REFUSED SHIPMENTS:
Sending a shipment back to Innovative Turbo Systems does not automatically constitute the right to a refund or credit. Innovative Turbo Systems may, at its discretion, require different payment means for any reshipped refused shipments. It is the customer�s responsibility to make all arrangements with Innovative Turbo Systems for disposition of refused shipment. Customer is responsible for all outgoing and return shipping and handling charges regardless of disposition of refused shipment.
RETURNED CHECKS:
Any checks returned to Innovative Turbo Systems for insufficient funds from any institution will incur a $25 charge. Any customer who submits an invalid check will be refused further shipments until such time as any outstanding debt is cleared. Customers submitting invalid checks are subject to cancellation of their buying status and/or their payment terms. Innovative Turbo Systems will prosecute any fraudulent payments to the fullest extent of the law.
INSTALLATION OF PRODUCTS:
Innovative Turbo Systems highly recommends trained professionals perform the installation of mechanical and/or electrical parts. Improperly installed products may lead to unsafe and unreliable conditions. Any product installed incorrectly will not be accepted as a return.
OFF-HIGHWAY PRODUCTS:
All products manufactured or sold by Innovative Turbo Systems, (except those that have a California Air Resources Board (CARB) exempt order or those that are OEM equipment replacements) have been designed and are intended for off-highway vehicles which may never be used on public roads and highways. Federal and many state laws prohibit the removal, modification, or tampering with any emission device. Violation of these laws may result in a fine or penalty to owner or user. Installation of an aftermarket part may void the warranty coverage, if any, on your vehicle. User assumes all cost and legal and safety risks associated with the installation of aftermarket performance parts on his or her vehicle.
MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT:
The Federal Trade Commission has enacted a law which protects you from discrimination when dealing with aftermarket products and new vehicle warranties. The Magnuson-Moss Warranty Improvement Act states that your original vehicle manufacturer�s warranty shall not be voided if you properly install a properly functioning aftermarket product on your vehicle. If you should experience a problem with your dealership, you should direct your dealer representative to the Federal Trade Commission regarding the provisions of the Magnuson-Moss Warranty Improvement Act. For more information about this law and your rights as an aftermarket consumer, you may visit www.ftc.gov or contact your vehicle manufacturer. SEMA (Specialty Equipment Market Association) is also very active in protecting aftermarket consumer rights. We encourage you to visit the official SEMA website at www.sema.org for more information. In some cases, dealers may deny the warranties for new vehicles when it is evident that a specific product and/or the installation of the product are a direct cause of the warranty claim. In many cases, new vehicle manufacturers state this in writing.
